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Get your free estimateFAAC Hinge & Roller Replacement: The San Jose Owner’s Guide
FAAC hinge and roller replacement in San Jose typically runs $220 – $480 installed, depending on which FAAC gate model you have and whether we’re replacing a single worn hinge, a full roller assembly, or the track guides. We stock the common FAAC-compatible hinges and rollers on our trucks, so most San Jose jobs are done same day once we confirm the part matches. You’ll usually notice the problem before the gate fully quits: a scrape, a sag at the latch side, or a gate that needs a shove halfway through its arc.
Those symptoms mean the metal has been working against itself for a while. Hinges carry the full weight of the leaf every time it moves, and rollers take the abuse of every open-and-close cycle along the track or the cantilever rail. When one side wears faster than the other, the leaf tilts, the operator strains harder, and the limit switches start acting erratic. It is rarely a mystery once you look at the part itself. Worn FAAC rollers show flat spots, and worn hinges show ovaled pivot holes that no longer hold the pin snug.
Which FAAC Models This Applies To
The hinge and roller hardware we replace covers the FAAC swing and slide lines most common in the San Jose area: the 400, 402, 412, 415, and 422 swing operators on estate gates, and the 740, 741, 750, and 844 slide operators on track and cantilever systems. The part you need depends more on the gate the operator is bolted to than the operator itself. FAAC supplies hardware kits with specific hinge leaf patterns and roller diameters, and the mounting bolt spacing on the gate frame is usually the first measurement that narrows it down.
Here is the compatibility gotcha we run into regularly: a FAAC 412 hinge from 2012 will not always drop onto a 412 gate built in 2022. FAAC changed the pivot pin diameter and the hinge leaf thickness on several production runs, and the older hardware sometimes measures 24mm at the barrel while newer stock measures 26mm. When you call us, having a photo of the hinge and a measurement across the barrel helps us match it before we roll up. If OEM parts are discontinued or backordered, we use quality aftermarket equivalents from suppliers we have tested on FAAC-specific installs. We will tell you which one we are quoting and why. We are an independent gate repair company in San Jose, not a FAAC franchise or parts warehouse.
Styles & brands we work with





Signs Your FAAC Hinge & Roller Replacement Is Failing
- The gate sags at the free end. The top hinge has worn enough that the leaf drops, dragging the latch side against the post or the ground. You can check by lifting the free end slightly. If it moves up more than a quarter inch, the pivot is shot.
- A grinding or scraping sound during travel. The roller has a flat spot, or the track guide has worn down to the bracket. It sounds like metal dragging on metal because that is exactly what it is.
- The gate hesitates mid-cycle. A worn roller binds at one point in the track, and the operator’s obstruction sensor reads that as resistance. The motor slows or reverses before the gate reaches the limit.
- Visible flat spots or cracks on the roller wheel. Once the roller loses its round profile, every cycle hammers the flat edge into the track. The track starts to wear next, which turns a $250 roller replacement into a $700 track job if ignored.
- The gate rattles over the same section of rail every time. That is a roller bearing or roller tire that has failed. The rattle is the sound of the wheel no longer rolling cleanly, and the vibration works its way into the operator mounts and the hinge brackets.
See the difference
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After
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AfterReplacement Cost & What’s Included
For most FAAC hinge and roller replacements in San Jose, the honest range is $220 – $480 parts and labor. A single hinge replacement on a lighter swing gate often runs $220 – $300. A full roller assembly with new track guides on a slide gate averages $350 – $480. If the track itself shows deep wear, we will show you the damage and give you a separate written price for that work before we touch anything.
Every quote includes the hardware, the labor, the adjustments to re-level the leaf, and the written Kingswell Guarantee on the repair. That guarantee covers the hinge or roller work for 365 days. If the part fails inside that window, we return and fix it at no charge under the 365-Day Done Right Promise. We give you the price in writing before any work starts. Not an estimate muttered over the fence. The number, on paper, before a bolt is turned. That is the whole point of how we operate in San Jose.
DIY or Call Us?
We will say it plainly: a gate leaf is heavy, and a hinge replacement means holding that weight safely while the old hardware comes off. A swing gate leaf can easily weigh 300 to 600 pounds. If you unbolt the hinge with the leaf still attached and unsupported, it will drop or swing. People get hurt that way, and the gate usually takes damage too. Roller replacement on a slide gate is less dangerous, but it still means lifting and shimming the leaf to get the old wheel out, and getting the height wrong will convince the limit switch that the gate is always in the wrong place.
What you can do safely: check for visible wear, measure the hinge barrel and the roller diameter if the gate is resting on the ground or on its supports, and take photos of the labels on the operator and the hardware. Then call us at (669) 800-5686. We will match the part, quote the job over the phone when we can, and show up with the right pieces. As Dean Prescott says, “I’ll give you the number before I touch a single bolt, that’s just how it should work.” We have the hydraulic lift stands, the shims, and the right torque specs for FAAC hardware on the truck. You get a working gate and a written guarantee.
FAQs
In San Jose’s dry summers and mild winters, a FAAC hinge or roller typically lasts 7 to 12 years on a well-adjusted gate. Gates near the coast or under heavy tree cover wear faster from salt air or debris buildup. If your gate was installed before 2016 and the hardware is original, you are at the worn-out end of that range.
No, not safely or well. The pivot hole in a worn hinge is ovaled, which no amount of greasing will fix. The fix is a new hinge with a tight pin, not a bandage on the old metal. Call (669) 800-5686 and we will swap it and re-hang the gate properly.
Most replacements take 1.5 to 3 hours on site, depending on leaf weight and whether the track also needs attention. We book a real arrival window and show up with the parts matched to your FAAC model.
We stock the most common FAAC-compatible hinges, rollers, and track guides on our trucks, and we keep a parts shelf in San Jose for the older series. If we need to order a specific OEM piece, we tell you the lead time before we schedule. We also stock compatible hardware for LiftMaster, Mighty Mule, and Ghost Controls systems.
If your FAAC gate is sagging, grinding, or hesitating, call (669) 800-5686. We will diagnose the hinge and roller wear, give you a written price, and stand behind the work with the 365-Day Done Right Promise.
Written by Dean Prescott, Owner & Lead Technician, Portcullis Gate Repair San Jose at Portcullis Gate Repair San Jose, serving San Jose and nearby areas.